The Midas Car Wash Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Car wash Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.
We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the car wash/auto detailing business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.
As a Midas Car Wash Manager, you will manage and direct all technicians in the operation of the car wash, including:
Recruit, hire, train, motivate, evaluate, schedule and coach employees
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
Oversee all sales, accounting and clerical functions from Service Advisors
Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Responsible for any inventory losses
Overall cleanliness and organization of the facility, including environmental compliance
Employee’s payroll; record keeping of hours and scheduling
Updating and submitting daily sales reports to Corporate
A minimum of 2 years of car wash/auto detailing manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Strong POS computer and Internet skills
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver’s license
Additional Salary Information: Full benefits including medical, life insurance, 401K and production based bonus incentive.
About Gold Touch Car Wash
Midas Hawaii currently owns and operates nine Midas Auto Service Centers in the State of Hawaii. We've been in business in Hawaii since 1959 and we're now building our first car wash.